Legal Document
Please read these Terms & Conditions carefully before using the Growtube platform. By registering or activating your account, you agree to be bound by these terms.
Effective Date: 24 May 2026
Growtube ("Company", "We", "Us", or "Our") operates a digital platform that provides educational content, network tools, and performance-based remuneration to independent distributors ("Members") under a Binary Network Marketing model.
By creating an account, completing the activation payment, or accessing any feature of the Growtube platform, you ("User", "Member", or "You") acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, our Direct Seller Agreement, and our Income Disclaimer.
To register on the Growtube platform you must:
Growtube reserves the right to verify eligibility at any time and to suspend or terminate accounts that do not meet these criteria.
3.1 KYC Mandatory for Payouts
All payouts — including bank withdrawals and peer-to-peer wallet transfers — require successful completion of the Know Your Customer (KYC) verification process. KYC requires submission of:
KYC submissions are reviewed within 3–5 business days. Until KYC status is marked Approved, wallet withdrawals and P2P transfers will be blocked by the platform.
3.2 Tax Deducted at Source (TDS)
Growtube is obligated to comply with the Income Tax Act, 1961 and the rules thereunder. Accordingly:
3.3 GST
Goods and Services Tax (GST) as applicable under the law shall be levied on platform fees and service charges. Members who are GST registered must provide their GSTIN for applicable transactions.
The Growtube digital wallet is a platform ledger only — it does not constitute a banking account, prepaid payment instrument, or financial product as defined under Indian law.
Growtube maintains a zero-tolerance policy on conduct that undermines the integrity of the network or the Company's reputation. The following activities constitute grounds for immediate account suspension or permanent termination:
Upon termination, any pending wallet balance will be forfeited if the termination is due to policy violation. In cases of non-policy termination (e.g., voluntary resignation), the balance will be processed subject to KYC compliance and applicable TDS deductions.
All content, trademarks, logos, course materials, training videos, and software on the Growtube platform are the exclusive property of Growtube or its licensors. Members are granted a limited, non-exclusive, non-transferable licence to access the platform for the purpose of operating their distribution business.
You may not reproduce, distribute, modify, create derivative works of, or commercially exploit any Growtube intellectual property without prior written consent from the Company.
To the maximum extent permitted by applicable law, Growtube shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising from your use of or inability to use the platform.
Growtube's total aggregate liability for any claim arising under these Terms shall not exceed the activation fee amount paid by the Member in the 12 months preceding the claim.
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
Before initiating legal proceedings, both parties agree to attempt good-faith resolution through the Grievance Redressal process described in Section 9.
Grievance Redressal Officer
As required under the Consumer Protection Act, 2019
Name: Mr. Shubham Agarwal
Designation: Grievance Redressal Officer, Growtube
Email: grievance@growtube.in
Hours: Monday – Friday, 10:00 AM – 6:00 PM IST (excluding public holidays)
All grievances will be acknowledged within 48 hours of receipt.
Growtube commits to resolving complaints within 30 calendar days of acknowledgement. If the matter cannot be resolved within this period, the Member will be informed of the reason for delay and a revised resolution timeline.
Growtube reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated via the registered email address on file at least 15 days before they come into effect. Continued use of the platform after the effective date constitutes acceptance of the revised Terms.
© 2026 Growtube. All rights reserved. These Terms are governed by Indian law.